Employment at the Crossing Resort

Looking For an Exciting Employment Opportunity?

Check This out!



Bag 333, Lake Louise, Alberta, T0L 1E0 Canada
Tel: 403-761-7000; Fax 403-761-7006
Email: gloria@thecrossingresort.com

To our prospective associates,

The Crossing Resort is family-owned and operated motel, dining and service centre, located in the heart of the Canadian Rockies. Every year we receive applications from all over Canada and overseas, assembling an internationally diverse group of associates to join us in welcoming visitors from around the world.

If you are looking for summer employment or a longer term career opportunity, we provide an environment where you can learn new skills and enjoy advancement in the exciting and expanding tourism industry. We also provide the opportunity to explore our spectacular surroundings along the Icefields Parkway in Banff National Park.

We are looking for individuals with a strong work ethic and a sense of adventure for the coming season and beyond. Employment terms are flexible, from 3 weeks to seasonal full time. Whether you are 18 or 80 we would like to hear from you.


Human Resources

Your Accommodation is on Property. Meet the Neighbors!

Your Accommodation is on Property. Meet the Neighbors!

We recognize that spectacular surroundings, great hiking opportunities and sightseeing are not enough on their own when living in a remote location. Consequently, our HR Manager is charged with organizing activities for all, including excursions to Lake Louise and Banff, group hikes, horseback rides, heli-sightseeing opportunities, and even time for a visit to the Calgary Stampede in order to provide a lifestyle balance. However, life at The Crossing is best suited to individuals who truly enjoy the outdoors, a healthy lifestyle and connecting with nature.

Email: gloria@thecrossingresort.com

Easy Transition – Exciting Employment

The Crossing Resort is located in Banff National Park, Alberta, on Highway 93, The Icefields Parkway. We are 60 minutes north of Lake Louise and 90 minutes south of Jasper. This area is considered one of the most pristine areas in the world, surrounded by glaciers, wildlife and spectacular scenery. Surrounded by the majestic Canadian Rockies, The Crossing Resort is a special place where you can gain meaningful fulltime seasonal employment from early April through October as well as a new appreciation for the wonders of nature.

Frontal View The Crossing Resort & Pub Deck

Frontal View The Crossing Resort & Pub Deck

  • Never worked in this environment before? No Problem! The Crossing employs people from all walks of life, providing training for all positions from entry level to management.
  • Not prepared to find an apartment, move furniture, and go through the hassles of relocation? No Problem! The Crossing Resort provides everything you need when you relocate to our special place in the world!
  • All you meals, uniforms, accommodations and other amenities are provided. All you need is a sense of adventure and a few personal items.

If you have worked in this environment before or simply looking to try a new adventure, you are invited to make The Crossing Resort your new home away from home.


Accommodations at The Crossing range from individual cabins to shared “lodge” accommodation. All accommodations are furnished and include your bedding, linens, blankets, pillows, towels, etc. Lodge accommodation is dorm style, with no more than two persons to a room and a shared washroom. Every room has a maximum of two beds and includes tables and chairs, dressers, closets and satellite TV.

Hikes and Sights

Hikes and Sights


The staff accommodation boasts a comfortably furnished recreation room complete with a large screen TV, DVD player, 2 X-box 360 gaming stations with flat LCD screens, 3 computer stations with free internet access, various board games,  books and magazines. Free WIFI is also available.


Off duty, mountain bikes are available free to our associates and The Crossing is Hike & Attraction Central on the Icefields Parkway. We offer free trail maps and guides for the top 14 hikes in Banff National Park; all trailheads are within 30 minutes of The Crossing.

Sampling the ice From Bow Lake

Sampling the ice From Bow Lake


The meals are prepared in the same kitchen that caters to our guests. Breakfast, lunch and dinner are served in the staff dining room in the main lodge. In addition to your “all you can eat 3 squares a day” you will always find a sandwich table, soup, salads, fresh fruit, cereals, milk, juice, coffee and tea. Oh yeah! And the staff BBQs!


Wages are commensurate with experience. Regular performance evaluations provide the opportunity for increased compensation, advancement and nomination for “Employee of the Month”. Every month the winner receives a $400.00 prepaid Visa Card and awards are also provided for runners up. Shifts are 7.3 hours a day, 6 days a week. Employees receive a 20% discount at all Crossing venues.


Employment Opportunities


The General Store is a large retail shop that sells gifts, pictorials, jewellery, clothing, hiking equipment, groceries, confections and more. Duties include pricing, labelling, stocking shelves, cashier, serving customers and general store duties.

Wide Aisles and Well Lighted

Wide Aisles and Well Lighted


Our motel has 66 units, either King or Double Queen units, all with fridges, television, coffee makers and tasteful amenities. Positions include assistant manager, administration, front desk & reservations, housekeeping and laundry attendants.

Motel Office and Units

Motel Office and Units

Service Station

This is a high volume station dispensing gasoline, diesel, propane and other vehicle operating products. Positions include assistant manager, cashiers and service attendants. Duties are related to automotive service, customer service and general cleaning.

3 Bays and Multi Pumps

3 Bays and Multi Pumps

Food and Beverage

This department consists of 5 separate food and beverage outlets in a fast paced environment. Food and Beverage is the largest employer at The Crossing and provides great opportunities for advancement.


Duties in this 125 seat self-serve restaurant include the re-stocking of food and product lines, taking and delivering orders, cashier, bussing tables and general restaurant duties. Keeping the food display cases organized, attractive and clean is of paramount importance.

Mt. Wilson Restaurant: Tour Operations

This 300 seat restaurant offers an extended hot & cold lunch and dinner buffet catering mainly to pre-reserved motor coach tour groups. Two to three sittings at the luncheon buffet are usual and can result in 400+ lunches daily requiring a fast paced, organized environment. Duties include hosting, greeting/seating groups and individuals, beverage service, cashier, bussing and resetting tables as well as general restaurant duties.

Mt. Wilson Restaurant: Breakfast & Dinner

In addition to the luncheon and dinner buffets, The Mount Wilson Restaurant offers a full service a la carte menu for both breakfast and dinner, with full table service, largely for our overnight guests but walk-ins are welcome. Duties include hosting, seating, waiting on tables, bartending, bussing, setting tables and general restaurant duties.

Mt. Wilson Restaurant: Breakfast and Dinner

Mt. Wilson Restaurant: Breakfast and Dinner

Parkway Pub

The Parkway Pub is a unique combination of beverage and food service. The primary function involves liquor, beer and wine sales; bartending, serving, food service, some food preparation skills and other general restaurant duties are required.

Cook your own burger or steak in the Parkway Pub

Cook your own burger or steak in the Parkway Pub

The Crossing Kitchen

The Crossing Kitchen is the heart of our food service operation, receiving, preparing, cooking and presenting all food items for all outlets, including the café, The Mount Wilson Restaurant, the Parkway Pub and the “circus line” as well as our staff dining room. Duties in this area include food preparation, cooking, cleaning and dishwashing. Positions include sous-chef, line cooks, prep cooks and dishwashers. This department offers great opportunities for advancement and our Chef is most welcoming to those looking to advance their culinary careers.

Employment terms are flexible, from 3 weeks to seasonal full time. Please indicate the length of service you would consider.

Night Custodian

Start Date: immediately

The Night Custodian is a full-time seasonal position, operating between mid-Apr and mid-October.


  • Sweeping, vacuuming and mopping all floors in the main Mount Wilson Building (14,000 square feet)as well as the Crossing Pub (2200 square feet)
  • Disposing of trash and recyclable items. Replacing garbage and recycle bags in all bins
  • Monitoring building security
  • Utilizing approved cleaning products to remove stains and clean a variety of surfaces
  • Occasionally applying floor wax and buffing
  • Cleaning and servicing restrooms. Replacing all paper products when necessary


  • Minimum 6 months of custodial experience
  • Must be comfortable with heavy physical work
  • Attention to detail a must
  • Able to stand, bend, kneel, crouch and reach for 8 hours
  • Must be able to lift 15Kg
  • Must be comfortable with solitary night shifts (11pm – 7am)
  • Must possess valid WHMIS certification
  • Must be willing to relocate

Salary: Commensurate with experience


  • Employee accommodation and meals on site at nominal fee.
  • 20% discount on all Crossing Purchases
  • Employee of the Month Award – receives a prepaid visa card of $400
  • Attractions and activities arranged at a considerable discount: white water rafting, horseback riding, trips to Banff town site, etc.

For additional information about our company, please visit www.thecrossingresort.com

Email: gloria@thecrossingresort.com

Going Green